DESCRIPTION
RETURN & EXCHANGE
- Return and exchange requests must be made within 7 days of delivery.
- Products purchased under the Sale are not eligible for returns and can only be exchanged for size.
- Damaged or incorrect items must be reported within 24 to 48 hours.
- Refunds are processed within 2 to 3 working days after quality check.
- Prepaid refunds are credited to the original payment method and may take 3 to 5 days to reflect.
- For COD orders, refunds are issued as a gift card valid for 30 days and for one-time use only.
Exclusions
- Sale or BOGO items are eligible only for size exchange.
- Hygiene items like sunglasses, socks, and innerwear are non-returnable.
- Orders placed using store credit are eligible only for size exchange.
Charges & Exchange Conditions
- A ₹100 reverse pickup fee applies to all returns.
- Shipping and COD charges are non-refundable.
- Exchanges are allowed only for size, not for color or product changes, and are subject to stock availability.