Exchange Request
Exchange Request
We want you to love your Stone Theory purchase. If you need a different size, we're happy to help you exchange it.
Before You Submit
Please review our Return & Exchange Policy to ensure your item is eligible. Key points:
- Exchange requests must be raised within 14 days of delivery.
- Items must be unused, unwashed, and in original condition with all tags attached.
- Only size exchanges for the same product are accepted.
- Sale items are not eligible for exchange.
How to Submit Your Exchange Request
- Email us at support@stonetheory.in with the subject line: Exchange Request – [Your Order Number]
- Include the following details in your email:
- Order number
- Product name and current size
- Desired size
- Reason for exchange
- Clear photos of the item (if applicable)
- Our team will review your request within 2–3 business days and respond with next steps.
- Once approved, ship the item back to us using the instructions provided.
- Your exchanged item will be dispatched within 2–4 business days of receiving the return.
Need Help?
If you have any questions, reach out to us at support@stonetheory.in. We're happy to assist!